(1) Transportation service from Honolulu International Airport to the hotel. (Also, the hotel to airport when we leave your hotel.) Would that be available?
(2) We may extend our stay, in that case, should I contact the hotel by this e-mail address or should I make ANOTHER reservation at hotel's website?
(3) A crib availability for our 5-month old (in June) baby girl
(4) Check in earlier if possible
I have already asked hotel and am waiting for their reply..
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March 20, 2010
First inquiry to info@hiltonhawaiianvillage.com.
March 29, 2010
Dunning e-mail to info@hiltonhawaiianvillage.com.
Also sent to hrccjapan@hilton.com.
April 3, 2010
Dunning e-mail to hrccjapan@hilton.com.
Also sent to reservations@hrwtokyo.hilton.co.jp.
April 5, 2010
Finally got a reply from hrccjapan@hilton.com...
(1) Transportation service from Honolulu International Airport to the hotel. (Also, the hotel to airport when we leave your hotel.) Would that be available?
-->No transportation service by Hilton Hawaiian Village Beach Resort & Spa. 20 min by taxi.
(2) We may extend our stay, in that case, should I contact the hotel by this e-mail address or should I make ANOTHER reservation at hotel's website?
-->Cancel the original reservation and then rebook.
(3) A crib availability for our 5-month old (in June) baby girl
-->Already described in the original booking, so tell a staff member when checking-in.
(4) Check in earlier if possible
-->We need to reserve previous day's room if we want to make sure of the early check-in. So I just visit the hotel earlier and check with the front desk.
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